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Gifts of Sol Ltd - Terms and Conditions

For the purpose of these Terms and Conditions Spiritual Tiik will constitute as (The Practitioner) and you (The Client). These Terms and Conditions form part of your agreement with Gifts of Sol Ltd (The Company) and/or Spiritual Tiik.

When referring to a treatment, consultation, product, workshop, program or retreat this can mean virtually or in person.

 

When booking or ordering a treatment, consultation, product, workshop, program and/or retreat, use and access to the website spiritualtiik.com you accept these Terms and Conditions alongside the Privacy Policy (which can be found on the website) when you become a client. 

 

Spiritual Tiik is a qualified Reiki Master Teacher, Transformational and Global Speaker & Coach, Theta Practitioner, Sound Healer, Author and Entrepreneur.  

 

 1. BOOKINGS

Treatments, consultations, products, workshops, programs or retreats should be booked online at spiritualtiik.com:

  • A non-refundable deposit will be taken at the time of booking. You will have the opportunity to pay in full if you wish or be offered a payment plan (please refer to the Payment Plan section for further details).

  • For Treatments and Consultations - if you have only paid the deposit, the balance must be paid at the end of your session.

  • Preferred forms of payment are: by bank transfer or cash, paid directly to The Company or The Practitioner.

 

  2. WE PROMISE AND YOU PROMISE

   2.1 The Company and The Practitioner promise:

  • To provide excellent customer care, treating The Client with dignity and respect.

  • Provide a safe and confidential setting to receive your treatment or consultation.

  • To deliver good customer service by responding to all enquiries within a responsible timeframe (72 hours), although there might be times (when The Practitioner and The Company is with a client, at a program, workshop or retreat), where a response may be delayed.

  • Client information will be kept strictly private and confidential.

  • To provide you with the best treatments and of the highest quality to suit and benefit your needs.

  • If The Practitioner is late, additional time will be added to the treatment or consultation or to subsequent treatments or consultation.

  • The Practitioner has the right to cancel any appointment, treatment or consultation. The Practitioner seeks Spiritual guidance prior, during or post consultation at which point The Practitioner may feel it is in The Client and/or The Practitioners best interest for the treatment or attendance of a program, workshop and/or retreat not to go ahead.

   2.2 The Client promises to The Practitioner:

  • That they arrive on time for each treatment or consultation; for late arrivals the treatment/consultation time might need to be reduced to accommodate the next client.

  • That they arrive on time for workshops, programs and/or retreats; for late arrivals The Practitioner may need to delay giving you access so as not to cause disruption to The Practitioner and/or other participants.

  • To inform The Practitioner and admin@spiritualtiik.com of any conditions or changes to your health, now and on-going, which may affect and/or contraindicate you to having a treatment.

  • The Practitioner cannot be held liable in any way for undeclared or unknown medical conditions.

  • For treatments or consultations the Client will give 48 hours’ notice of a cancellation or postponement; if notice is less than 48 hours you will lose your deposit however, if you make a full payment, your treatment or consultation can be rescheduled.

 

 3. DIGITAL PRODUCTS AND  PROGRAMS 

There are no refunds on purchases of any digital products or programs, including, without limitation, digital gift cards. All sales of digital and downloadable products and programs are final. 

 

If you purchase a product and/or program, you will have access to the product or program for the amount of time stated in the description. The purchase of a product or program does not grant you any rights to share, reproduce, or resell it in any way.

 

If you cancel a subscription to a digital product or program, the cancellation will be effective in the month in which you cancel. There are no refunds regardless of the usage of the product or program.

 

Access to any digital product or program will be removed. Any payment plans must be paid in full 30 days prior to the event date or your place will be relinquished and you will receive a credit in the amount paid up to 30 days from the date of the event.

 

If you have any problems accessing the digital content you purchased, please contact The Team at admin@spiritualtiik.com.
 

 4. PROGRAMS, BESPOKE PROGRAMS, WORKSHOPS AND RETREATS

For the purpose of this section Programs, Workshops and Retreats will be referred to as (Events). These refer to offline and online activities created by The Company and/or The Practitioner.

 

  4.1 Inhouse Events

All purchases for Events are non-refundable and non-transferable (to a third party or person) with no exceptions. If, for any reason, you are unable to attend an Event, you may, up to 30 days before the start of the Event, be issued with a credit which can be used for another Event (with The Practitioner's approval).

 

Unlawful resale (or attempted resale), counterfeiting, and copying of tickets are grounds for the confiscation of your ticket without credit, refund, or compensation. In addition, we reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or has been, in violation of the policies posted on our website.

 

We reserve the right to refuse admission to or eject any person whose conduct we deem as disorderly, disruptive, or not in keeping with the purpose of the event. This includes, but is not limited to, anyone who uses profane, vulgar, or abusive language, who fails to comply with the venue’s rules or policies, or who violates any of the policies posted on our website. In any such event, you shall not be eligible for, and we shall not be obligated to issue you, a refund or credit for your purchase, and we shall not be liable for any incidental or consequential expenses incurred by you.

 

  4.2 Third Party and Affiliate Events

Any ticket that was received as part of a purchase from an affiliate is non-transferable and non-refundable by The Company. Those tickets must be used within the allotted time frame in the contract or they are forfeited. Once you have redeemed the ticket and/or reserved your seat for the Event, they may not be cancelled or changed to any other Event at a future date. They may not be exchanged for any item and are not eligible for store credit.

 

At the Event, ticket holders may need to show identification, and the identification must match the name of the ticket holder. You and your belongings may be searched on entry to the Event. You consent to such searches and waive any claims that may arise from such searches. If you elect not to consent to such searches, you may be denied entry to the Event without refund, credit, or other compensation. Under certain facility rules, certain items may not be brought into the premises, including without limitation, firearms, alcohol, drugs, controlled substances, cameras, recording devices, laser pointers, strobe lights, irritants (e.g., artificial noisemakers), and containers.

 

You acknowledge and agree that the Event you will attend is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. 

 

  4.3 Your image

You grant permission to us, the venue, and our affiliates to utilise your name, image, likeness, acts, poses, plays, appearance, movements, and statements recorded at the event in any live or recorded audio, video, or photographic display or other transmissions, exhibitions, publications, or reproductions for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorisation from, or compensation to, you or anyone acting on your behalf.

 

Please contact The Team at admin@spiritualtiik.com regarding all ticket questions.

 

 5. MERCHANDISE PURCHASES

Most orders for merchandise items are fulfilled by third-party suppliers, so we cannot refund or exchange items if you ordered the wrong size, have buyer’s remorse, provide your address incorrectly, or have an unclaimed shipment returned to our third-party fulfilment centre. If your shipment goes unclaimed and is returned, you will be liable for the full cost of reshipment. If any address is considered insufficient by the courier and is returned, you will be liable for the full cost of reshipment once we confirm your address.

 

Any claims for misprinted, damaged, defective, or lost items must be submitted directly to the supplier  within 30 days. If you are not completely satisfied with any merchandise that did not come from a third-party fulfilment centre, simply return the physical product in NEW condition, along with proof of purchase, within 30 days and you will receive a full refund (minus shipping and handling). Under no circumstances will we refund any shipping costs. All gift card purchases are non-refundable.

 

 6. PAYMENT PLANS

If you purchase a treatment, consultation, product, workshop, program or retreat on an agreed and approved payment plan by The Practitioner, you are responsible for 100% of agreed-upon payments. If any payments are not received, the entire purchase shall be paused or cancelled and the payments made up to that point shall be forfeited and will not be refunded. 

 

 7. SPECIAL OFFERS, FLASH SALES, DEALS, GIFTS, DISCOUNTS AND INCENTIVES

Special offers and discounts cannot be combined with any other special offers or discounts unless in writing. Special offers and discounts are valid only while supplies last and only during the periods printed on them. Prices are subject to change without notice. If your account is in arrears or not in good standing for any reason, you will not be eligible for any special offers, flash sales, deals, gifts with purchase, discounts, or incentives.

 

If an offer of a sale, deal, gift, discount or incentive is released and a purchase of any treatment, consultation, workshop, program or retreat has previously been bought at full price, it is up to the discretion of The Practitioner as to whether the sale price will be honoured.

 

 8. RETURNING ITEMS THAT INCLUDED A GIFT OR BONUS (no price value)

If you are returning an item or requesting credit for a purchase that included a bonus or free gift, you are required to return the bonus or free gift to receive the refund or credit. If you choose to retain the bonus or free gift, your refund or store credit will be reduced by the value of the bonus or free gift.

 

 9. DISCLOSURE AND LIABILITY

Unless required to do so by law, The Practitioner or The Company will not otherwise share, sell or distribute any of the information you provide without your consent. 

 

The Company and/or The Practitioner does not accept liability for any errors and omissions and reserves the right to change information, specifications and descriptions of listed packages and services. 

 

The Company and/or The Practitioner will use reasonable effort to correct errors and omissions as quickly as practicably possible after being notified of them.

 

The Practitioner will only be liable for direct loss up to a maximum total of the price of the treatments purchased by The Client in respect of any claim.

 

The Practitioner shall not be liable for any loss or injury attributable to:

  • The Client’s fault.

  • A third party unconnected with the provision of services provided by The Practitioner; or events which The Practitioner, nor their suppliers or agents could have foreseen or forestalled, even if they had taken reasonable care.

  • The Practitioner is not liable if you ignore their recommendation, at any time, to seek medical advice.

 

 10. CHANGES TO POLICY

Be sure to return to this policy periodically to review the most current version. We reserve the right to change or otherwise modify this policy, at any time, at our sole and absolute discretion, without prior notice; however, the effective date of the current version of this policy shall be provided at the bottom of this page. 

 

 11. DISCLAIMER

Complementary and Alternative Therapies should not be used in place of conventional medical care.  Always consult a GP or other medical professional for medical attention and advice. 

Policy Created: 22 February 2024

Policy updated: 22 February 2025

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